Frequently Asked Questions

Everything you need to know about your IM8 Health experience

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, IM8 Health is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our production process to minimize our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress until it reaches your door.